Common Errors

  • Entering an incorrect username to log on (remember, usernames are case-sensitive!)
  • Entering an incorrect password (case-sensitive!)
  • Attempting to send an email to the wrong domain. For example, is incorrect; the correct address is
  • Using the wrong domain for faculty. MWCC faculty member emails should use the following setup: first initial, last Professor John Smith’s email would be

If you have questions or issues the MWCC Help Desk is available 7/24. Call 866-520-7129 or email The help desk team is located in Room 078, Gardner campus (downstairs in the Library).

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