Email

• Entering an incorrect username to log on (remember, usernames are case-sensitive!)
• Entering an incorrect password (case-sensitive!)
• Attempting to send an email to the wrong domain. For example, username@mail.mwcc.edu is incorrect; the correct address is username@mwcc.edu.
• Using the wrong domain for faculty. MWCC faculty member emails should use the following setup: first initial, last name@mwcc.mass.edu. Professor John Smith’s email would be jsmith@mwcc.mass.edu.

If you have questions or issues the MWCC Help Desk is available 7/24. Call 866-520-7129 or email helpdesk@mwcc.edu. The help desk team is located in Room 078, Gardner campus (downstairs in the Library).